— Case study · Product development
From internal tool to market-ready product.
CaseMed Solutions specializes in workers' compensation insurance. Their custom-built application, GuideSmart, manages claims tracking, appointment scheduling, and patient status reporting.
— What shipped
Multi-tenant and white-label ready
Reporting and compliance formatting
AWS Cognito for secure authentication
Role-based access with data isolation
Restructured dashboard and UI components
— The brief
CaseMed partnered with Fusionary to stabilize, enhance, and expand GuideSmart into an enterprise-ready application built for performance, security, and scalability.
CaseMed Solutions · Workers' compensation
GuideSmart manages claims tracking, scheduling, and patient status reporting.
01
— The problem
The problem.
CaseMed's GuideSmart platform was functional but needed modernization to support scalability, usability, and future licensing opportunities.
02
— How we helped
How did we help?
Fusionary enhanced GuideSmart's technical foundation to improve performance, scalability, and multi-user functionality.
Multi-tenant and white-label
GuideSmart moved from a single-tenant solution to a multi-tenant, white-label-ready platform supporting multiple organizations with role-based access and data isolation.
Reporting and compliance
Reporting and compliance formatting were automated so case managers spend less time reformatting and more time on claims.
Secure authentication
AWS Cognito provides secure, role-based authentication across user types and organizations, with simplified onboarding.
03
— The outcome
The outcome.
GuideSmart is now a stable, scalable platform powering CaseMed's operations and licensing model — with secure multi-user access, multi-organization support, and room to grow.
Improved user experience
The dashboard was restructured for clarity and faster navigation, with redesigned UI components streamlining appointment views, claim statuses, and patient records — reducing friction and support needs.
Scalable and secure
Authentication was upgraded on AWS infrastructure to provide secure, role-based access control across multiple user types and organizations, with isolated permissions.
White-label ready
Core logic, user roles, and theming can now be configured per tenant, positioning GuideSmart as a market-ready product as well as a robust internal tool.
casemedsolutions.com
GuideSmart runs on AWS with Cognito-backed, role-based access.
— In their words
“Working with Fusionary on GuideSmart, our multitenant solution for Medical Case Managers, has been an excellent experience from start to finish. We're grateful for their partnership as we continue to use their services to continually update GuideSmart, and we would enthusiastically recommend Fusionary to anyone looking for a skilled and dependable development team.”
The GuideSmart Team
CaseMed Solutions
— Next
Internal tool ready to become a product? We engineer it for market.
Start a conversation
What's holding your business back?
No sales pitch — just an honest conversation with a senior technologist who's seen your problem before and knows how to fix it.